Privacy Policy

1. Introduction & Data Controller

This policy explains how WYMORE IT SOLUTIONS LIMITED ("we", "us", "our"), the data controller for this website, collects, uses and protects personal information in accordance with Kenya's Data Protection Act, 2019, and the regulations issued under it by the Office of the Data Protection Commissioner (ODPC). You can reach us at [email protected] with any question about this policy.

2. What Data We Collect

We collect information you provide directly, and a small amount of technical data through cookies where you've allowed it.

Data Category	Purpose	Legal Basis
Name, email, phone, message	Responding to enquiries submitted via our contact form	Consent
Cookie preferences	Storing your consent choices and site functionality	Consent / Legitimate interest
Analytics data (if enabled)	Understanding how the site is used, if you opt in	Consent

3. Purposes and Legal Basis

We process personal data only for the purposes stated above: replying to your enquiries, and, where you've consented, understanding site usage. We do not process data for any purpose beyond what you'd reasonably expect from submitting a contact form.

4. Data Sharing and Third Parties

We do not sell personal data. We do not share the information you submit with third parties, except where required by Kenyan law or a valid legal request from a competent authority.

5. Retention

Contact form submissions are kept only as long as needed to respond to your enquiry and maintain a reasonable record of correspondence, typically no longer than 24 months, after which they are deleted unless a longer period is required by law.

6. Security

We take reasonable technical and organisational measures to protect the data you share with us against loss, misuse or unauthorised access, consistent with the standards expected under the Data Protection Act.

7. International Transfers

Where any data is processed outside Kenya, we take steps to ensure it receives a level of protection consistent with the Data Protection Act, including appropriate safeguards where required.

8. Your Rights

Under the Data Protection Act, 2019, you have the right to be informed of how your data is used, to access the data we hold about you, to request correction or deletion, to object to processing, and to lodge a complaint with the Office of the Data Protection Commissioner if you believe your rights have been infringed. To exercise any of these rights, contact us via the details above or through our contact page.

9. Opt-out & Data Deletion

Providing personal data through our contact form is entirely optional. Non-essential cookies can be disabled at any time through the cookie preferences panel on our Cookie Policy page. If you would like any data we hold about you deleted, please request this through our contact page and we will act on it promptly.